1. Introduction
VidiCrafter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and optional profile information.
- Support Requests: When you contact us, we collect the information you provide in your message.
- Payment Information: If you purchase premium features, payment is processed by third-party providers. We do not store credit card details.
2.2 Automatically Collected Information
- Usage Analytics: We collect anonymous usage statistics (feature usage frequency, crash reports) to improve the product. This data does not identify you personally.
- Device Information: Operating system version, hardware specifications, and GPU model for compatibility and performance optimization.
2.3 AI Features Data
When using AI features (narration, smart crop, etc.), your content may be processed by third-party AI providers (OpenAI, Anthropic). We do not store your media files on our servers. AI processing is performed on-demand and data is not retained after processing.
3. How We Use Your Information
- To provide, maintain, and improve VidiCrafter
- To send you updates, security alerts, and support messages
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (analytics, cloud infrastructure, AI providers)
- Legal Requirements: When required by law, court order, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of analytics collection (Settings β Privacy)
- Export your data in a portable format
- Withdraw consent for data processing
7. Data Retention
We retain your account data for as long as your account is active. Usage analytics are anonymized and retained for up to 24 months. You can request deletion of your data at any time.
8. Children's Privacy
VidiCrafter is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via the application or email.
10. Contact
If you have any questions about this Privacy Policy, please contact us at our contact page or email privacy@vidicrafter.com.